Another Great Apple Experience
Woke today to the sinking feeling of computer issues. Laptop powers on, no display, just 17 inches of quiet blackness, trip to the Apple store required. Luckily, a quick bit of research tips me to the fact that NVidia had a large issue with graphics processors in this model of Macbook Pro.
My warranty long expired, I arrive at the Apple Store fully ready to accept the fact that my motherboard is shot and needs to be replaced. In a machine like this, probably a $500+ endeavor.
Mac Genius greets me right on time for my appointment which I made last night from my iPhone sitting on the couch. He’s quick to dive in, a few key strokes with a modified iPod nano attached to my laptop and he has the verdict.
Indeed, my motherboard needs to be replaced, and Apple will do so in 2-3 days, board isn’t stocked at the store, and it will cost me nothing. Yes, nothing at all. You see, Apple, regardless of warranty expiration stands behind their product and yet again delivers the kind of Customer Service other computer makers should strive to match. Kudos Apple and thanks yet again!
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